Privacy Statement
My Smart Office respects your privacy and is committed to protecting the personal information you provide through our website and in the course of working with us.
Information We Collect
We may collect personal information including:
Name
Email address
Phone number
Business name
Information provided through contact forms, enquiries or consultations
Information required to provide bookkeeping, payroll, administration or business support services
We may also collect anonymous website usage information through cookies and analytics tools to help improve our website and services.
How We Use Your Information
We collect and use your information to:
Respond to enquiries
Provide our services
Communicate with you about your business needs
Send relevant updates, resources or marketing communications
Improve our website, services and customer experience
Meet our legal and regulatory obligations
You can unsubscribe from marketing communications at any time.
Sharing Your Information
My Smart Office will not sell, rent or share your personal information with third parties for marketing purposes.
We may share information with trusted service providers where necessary to deliver our services, including accounting software, payroll platforms, cloud storage providers, email marketing platforms and IT service providers. These providers are required to protect your information and only use it for the purpose of providing services to My Smart Office.
Security of Your Information
We take reasonable steps to protect your personal information from loss, unauthorised access, misuse or disclosure. Information is stored securely using reputable business software and systems.
Cookies and Website Analytics
Our website may use cookies and analytics tools to understand how visitors use our website and to improve user experience. This information does not generally identify individual users.
You can disable cookies through your browser settings if you prefer.
Accessing and Correcting Your Information
Under the Privacy Act 2020, you have the right to request access to any personal information we hold about you and to request corrections if you believe it is inaccurate.
To request access to your information or to make a correction, please contact us using the details provided on our website.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page.
